Today many companies that provide caregivers do so with the bare minimum standards of screening and selection. Most companies offer criminal background checks, certification checks and reference checks. Some companies also offer drug use screenings and/or an elder/child abuse check. Unfortunately, these minimum standards only screen out applicants who are "caught in the act" of doing wrong. A small handful of companies are raising the bar on these standards and In-home Care is helping to raise that bar.
All of our caregivers have identification badges. You should know who’s coming into your or your loved ones home. Always ask to see their identification.
The Caregiver Quality Assurance program is designed to identify home care companies and companion care companies that go above and beyond the norm when selecting quality caregivers. Home care companies using the Caregiver Selection System are using the latest technology to assure that the people caring for your loved one are trustworthy, dependable, and have the attitude and personality skills needed to provide top quality care. Virtually nothing is more important than selecting the right people to care for your loved ones. Whether you need homemaker services, in-home care or companion care, identifying companies that provide only quality caregivers can be a difficult challenge.
Caregiver Quality Assurance
The Caregiver Quality Assurance program requires that agencies look closer at the personality and behaviors of the caregivers that work in our homes. Companies displaying the Caregiver Quality Assurance seal use the most advanced screening tool available today in pre-employment assessment of caregivers, Leading Home Care"s Caregiver Pre-employment Assessment.
This unique technology identifies individuals with the potential to put your family at risk. The caregiver pre-employment assessment tool examines attitudes, behaviors and personality to screen applicants before an incident can occur.
- Dependability -- Measures the risk that an individual will be undependable, careless, lazy or disorganized.
- Honesty/Integrity -- Measures the risk for dishonest behavior.
- Hostility/Aggression -- Measures the risk of a person being aggressive, hostile, disruptive or having poor control of their anger.
- Substance Abuse -- Measures the risk of substantial use of alcohol or illegal drugs.
- Sexual Harassment -- Measures behaviors regarding sexuality that are likely to be considered harassment.
- Computer Misuse -- Measures the risk of using computers and Internet connections in ways unrelated to job tasks.
- Cognitive Reasoning -- Evaluates problem-solving abilities and learning speed.
Today, even Certified Nurses Aides and Certified Home Health Aides are only evaluated on a minimum of clinical skills. We know, however, that most problems in people"s homes arise with inappropriate attitude and behavior among caregivers. Until now there was no way to evaluate attitude and behavior before problems arose.
Additionally, the Caregiver Personality and Behavior Assessment measures six core traits that are designed to match quality caregivers with appropriate clientele:
In addition In-home Care screens every caregiver by:
Utilizing the Federal Bureau of Investigation to conduct a thorough background check of our caregivers before being placed with any client. Everyone at In-home Care must take a drug test, at our office -- not at a laboratory. We are a Florida Drug-Free company. In-depth procedures to review Criminal Records and Department of Motor Vehicle Records.
Conducting Employment Verification, Social Security Verification, and Personal Reference checks.
Once an individual has successfully completed our thorough screening, they will be bonded and insured.
Additionally, from the information we gather from you, we do our utmost to match the right personality with your loved one. You will be given the opportunity to interview any individual we place to ensure that EVERYONE is completely comfortable, INCLUDING the caregiver. Once you experience the quality of our caregivers, you will know you have made the best choice for your special senior.
Who are our Caregivers?
We diligently seek out dependable, remarkably caring, trustworthy, patient, and friendly people to work with our clients, including those with past experience in home care and/or experience with volunteer and religious affiliated organizations. Additionally, to further enhance their abilities, we continuously provide our Home Care Helpers with current materials and new innovations related to working with and caring for seniors.