How it Works:
Our system will place a call to the senior’s home phone number and say, “Hello (first name), this is Wellness Reminders from In-home Care calling. Are you well today? If yes, please say "Yes" or press 1 on your touch-tone phone. If no, please say "No" or press 2 on your touch-tone phone". If the response is "Yes" or 1 is pressed, our system will say “Thank you. Goodbye". If the response is "No" or 2 is pressed, our system will say, “I will call (designated contact's name) immediately. Goodbye.”
- Three call attempts will be made to the subscriber’s phone number. If our system reaches voicemail, an answering machine, or does not receive an answer during the first two attempts, the system disconnects.
- On the third attempt, if our system reaches voice mail or an answering machine, our system will leave a message that says: “Hello (first name), this is Wellness Reminders from In-home Care calling. We have attempted to reach you 3 times today and have been unable to do so. We’ll call (designated contact’s name) immediately. Goodbye.”
- Our system will immediately notify the designated contact by phone of our inability to receive a response at the senior's number. Additionally, an email will be sent to the designated contact, if an email address has been provided to us
- Flexible scheduling, easy updates. With each of our Well Being Service Options, you can select the calls to be made every day or only on specific days of the week. You may also change your profile at anytime -- i.e., designated contact, senior's phone number, time of calls, days of the week, etc.
Well Being Call Options
For our random time option, you select a window of time in which you want the initial call to be placed (i.e., between 9am and 11am, 12pm and 2:30pm, etc.) Intervals between unsuccessful attempts will be approximately 30 minutes. The designated contact will be called (and also sent an email, if an email address has been provided to us) immediately following 3 unsuccessful attempts.
- Random Time – Once Call daily --- Subscribe Now
- Random Time – Twice daily --- Subscribe Now
- Random Time – Three Times daily --- Subscribe Now
For our specific time options, you select the specific time(s) you want the call(s) to be placed. Intervals between unsuccessful attempts will be approximately 10 minutes. The designated contact will be called (and also sent an email, if an email address has been provided to us) immediately following 3 unsuccessful attempts.
- Time Specific – Once Call daily --- Subscribe Now
- Time Specific – Twice daily --- Subscribe Now
- Time Specific – Three Times daily --- Subscribe Now
Well Being Call Service Click Here for Details
Medication Reminder Call Service Click Here for Details
Contact us today for a FREE, no obligation homecare assessment.
After-Hours and Week End Immediate Response Available! In-home Care staff members will answer your telephone calls 24 hours a day, seven days a week! Your loved one’s scheduling or emergency needs often require an immediate response and action. We know it can be frustrating calling a home care agency in the evening or on weekends and getting an answering machine, that’s why we are committed to serving your needs in the manner that is most convenient and effective for you. That’s part of In-home Care’s commitment to quickly and capably servicing the needs of all our care recipients. We will be there when you need us!
